Adobe Sucks, the follow-up.

I won’t even bring out the usual speech about Acrobat Reader and its loading times. I’ll directly go to the point.

I downloaded Photoshop CS2 (trial) and it seemed pretty nice (the interface). Okay, so it hogs up 130mb of my virtual memory and loads more slowly than Photoshop 7, big deal — it seemed new and nice. I started to make a pretty graphics intense layout. After a week, KABOOOOOM:

Could not complete your request because the layer is not a valid text layer.

And nothing opens. Seriously, if you are going to make a product, make it work. Maybe that’s some internal error or mess-up within my layout. But for the version 9 of a well-known product, at least make sure this kind of things don’t happen all the time?

Luckily for me I sent a copy of the .psd to a friend mid-way through. Now I only have to work 5 more hours to get my old work back. And this time I’ll use Fireworks, instead of one crappy application that won’t run without sucking in a kilogram of gold per minute.

In addition, I also found that you can’t open Photoshop 7 and Photoshop CS2 at the same time. Guess why? The memory hog would be so big that your computer would inhale itself and explode right in front of your face. I guess Adobe isn’t that dumb to realize this happening would be bad for its company reputation.

post a comment27 Comments

  1. 1May 22nd, 2005satoshi says

    Not a valid text layer? Sounds like you were trying to do something to a layer that wasn’t.. well.. a valid text layer =P Maybe the text was already rasterized?

  2. 2May 22nd, 2005Oliver Zheng says

    I kind of doubt it though. I can’t open it in Photoshop 7 either. I probably had too many fonts used in it? O.o Not sure, but it certainly won’t open at all.

  3. 3May 26th, 2005Noushin says

    I am having the same exact problem. I even sent the file to a friend to see if they can open it, but they are getting the same warning “Could not complete your request because the layer is not a valid text layer”.
    I only had used 2 fonts in my layout, and it doesn’t matter if they are open or not, I still get the same warning. Now I have to recreate the same file all over again!!

    One thing I noticed is that I can open the file from Illustrator, if I choose to flatten the layers!! But what good would that do for me!!

    Please let me know if you guys have a solution before I spend another 4 hours creating what I already had done.

    Thanks,
    Noushin

  4. 4May 26th, 2005Oliver Zheng says

    Sorry to hear that. I think it’s a bug in Photoshop CS with specific fonts.

  5. 5June 12th, 2005emran says

    yea! me too having this prob but let see what happen in the future of adobe cs.

  6. 6June 14th, 2005Pan says

    I also have the same problem. But I can still open the files in Photoshop 7. =/

  7. 7August 20th, 2005Dave Story says

    Has anyone gotten in touch with Adobe’s tech support? The tech notes on their site are usually pretty good, and I know the developers talk to the tech support backline on a regular basis.

  8. 8August 28th, 2005Mohammad Reza Ranjkar says

    I Have Problem too What can I Don I Copy All font inot Fonts folder

  9. 9September 18th, 2005basel says

    the same problem here… files from PS 7 don’t open due to the same reason on PS CS.. still they open on PS 7 ok….

    if anyone finds the solution, please contact me… tx

  10. 10September 25th, 2005Javaman says

    I thought its a problem with the files I am opening with photoshop. I can not open it in photoshop, I also get the same error message… I open up my image browser and and find the time i want to open then I right click on it and open it with image ready. The file opens though I can’t edit it :P

  11. 11October 29th, 2005Rory says

    Please if any one had found a solution to the proplem that makes photoshop cs doesn’t open psd files that was made by photoshop 7 please tell me

  12. 12June 16th, 2006Ian Main says

    I know this is an old post and many of you have probably resolved this issue but as this post is ranked quite high in google results it might help future people coming here from search engines.

    This error pops up when Photoshop has a problem with fonts in the document after a save as if it didn’t close properly or something. Simply deactivate all the fonts used in the document, can be done in Font Book or FontExplorer for example. Open your PSD which will open normally but tell you font replacement will occur. Close your PSD file, reactivate your fonts in Font Book, FontExplorer, reopen your PSD. Should be back to normal.

  13. 13June 27th, 2006Shaymaa says

    thank you so much Ian!

  14. 14July 4th, 2006Rick Martinez says

    Has anyone found a solution for this in Windows?

  15. 15September 9th, 2006[Li!] says

    Are FontExplorer and FontBook external softwares?

    Can’t I just delete the fonts I used from the fonts folder?
    Cuz it won’t work, for some reason.

    (I’m using a PC)….

  16. 16November 25th, 2006kobaid says

    Not resolved yet………………….
    No soution worked for me
    khalid

  17. 17January 25th, 2007Qadeer says

    solution open the file in imageready rasterize the text and save as, and open in photoshop

    it works

  18. 18April 3rd, 2007Nor says

    I have the same problem when I open file in photoshop 8 ” Could not complete your request because the layer is not a valid text layer ”
    PLEASEEEEEEEEEEEEEEEEEEEEE Give me solutionnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
    HLEP HELP HELP HELPPPPPPPPPPPPPPPPPPP

  19. 19May 6th, 2007Zooya says

    This is a problem you’ve run into, and it can be solved somehow (unfortunately I don’t know the solution), but I agree with you and your “point”. The newer version of Adobe software is released the slower it will get. I don’t know why this is needed. In Economic Science there’s a concept, called cartell-contract which is made by two or more companies, of which purpose is to harmonize market activities of these companies. Before I forget to tell, it’s illegal. Since it’s not just Adobe which gets slower and slower through the releases, time to think about who benefits from the slowness.

    What does an average computer user thinks (cannot tweak his OS, or anything, just want to use it): if this is slow, I’ll buy a new computer. In such countries as the US people buy computers easily, besides almost every household has at least one computer. So he goes and buys a faster one. This is good for Adobe/Ulead/etc. and good for the manufacturers. This is a fact, even if there’s no cartell-contract between hw and sw developers.

    Applications get slower even if no new functions are implemented except a few.
    I’m asking that why can’t for example Adobe Premiere seek in XViD files as fast as Xine or Mplayer (under linux and also windows)? Is there some lazy guyz who don’t give a shit about optimizing the code or what? I must add that the two software mentioned in brackets are completely free, developed by people who do that for fun. And they can do it. Developers who earn a lot of money developing these expensive applications can’t do it.

    Why?

  20. 20May 27th, 2007hal says

    Two years later (2007)… Adobe’s owning Macromedia has done just what everyone thought: turned the whole Adobe CS Suite thing into a giant, oily, bloated, undersea thing.

    Adobe: people that actually watch you objectively, people who have used your products for years (and Macromedia’s) are just shaking their heads. Adobe, you are like a creative, charismatic family member who’s become a drug addict. You can’t help fucking things up for the rest of us because you’re so self-willed and self-absorbed.

  21. 21May 27th, 2007TTFD says

    Same prob with the font issue on a file that had been worked on for a few weeks and then BAM, got the same error - was using my PC…copied the files over to my Mac opened no problem - fonts used in the file were’nt installed on the Mac, resaved with new name on the Mac and then transferred the files to the PC, opened it and got the same error….I believe it is due to the fonts…gonna strip out the font I think is causing the problem while I have it open on the Mac and try the process over again, will update.

    PC/PS CS2/Win2k
    Mac G5/OSX/PS CS2

  22. 22May 27th, 2007TTFD says

    Its an installed font thats the problem, after stripping out in stages the families of fonts on the Mac and then re-opening on the PC I eventually found the font that was causing the problem, removed it on the Mac (where the font wasn’t installed and then went back to the PC and tried to view the font and discovered the font was corrupt on the Windows sys…so for me a single corrupt font was preventing the file from being opened…so theoretically if you knew what fonts you were using in the PSD you should check that the fonts are not corrupt — at least this approach worked for me.

  23. 23November 22nd, 2007Tiago says

    This is what worked for me On a PC:
    1) Close Photoshop
    2) Go to the fonts folder on Win control panel and cut the fonts used in the psd file to your desktop
    3) Open photoshop and reopen the corrupt file. It should open with some update messages. Save and close
    4) Re-install the fonts removed on 2)
    5) Re-open photoshop and the psd. Update layers
    Done

  24. 24January 13th, 2008Nickybel says

    Oh my gosh!!!
    THANK YOU THANK YOU THANK YOU!! IAN
    It worked…. I’ve been up for so long trying to open some of my files and you solved it for me…. THANK UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU

  25. 25March 9th, 2008Manouchehr says

    ok, thank for your solution but…
    i down’t know what fonts was used in the psd file.
    i give it from network…

  26. 26March 16th, 2008DuMinh says

    I have same error with my CS2. I use only arial font.

  27. 27May 7th, 2008Vic says

    Thanx, rasterizing in imageready and reopening in cs2 works!

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